About Profound

Profound is an NYC-based AI startup helping brands measure and improve their visibility in AI platforms such as ChatGPT. We partner with some of the biggest brands and marketing agencies, including companies like MongoDB, Indeed, Mercury, DocuSign, Zapier, Ramp, Rho, Golin, Workable, Mejuri, Eight Sleep, G2, US Bank, Chime, and Clay.

We recently raised a $35 million Series B funding round led by Sequoia Capital, with continued backing from venture capital firms Kleiner Perkins, Khosla Ventures, Saga VC, and South Park Commons, as well as angel investors including Guillermo Rauch (Vercel) and Andrew Karam (Applovin).

Learn more at tryprofound.com.

Profound is on a mission to help companies understand and control their AI presence. As our Chief of Staff, you’ll act as a force multiplier for the leadership team, driving alignment, ensuring execution, and creating leverage across the business. This role is for someone who is hungry and has exceptionally high agency; you should thrive on ambiguity, take ownership, and know how to create value without waiting for direction. No task is too big or too small.

What You’ll Do

• Drive strategic initiatives: Partner with the CEO and leadership team to prioritize, execute, and track progress on the highest-impact projects across the company

• Create leverage for leadership: Streamline decision-making, manage leadership cadences, and ensure follow-through on commitments

• Operate cross-functionally: Work across Product, Engineering, Growth, and Customer Success to close gaps, accelerate progress, and unlock new opportunities

• Influence without authority: Build trust and alignment across teams, enabling collaboration without relying on formal reporting lines

• Own special projects: Step into ambiguous, high-priority efforts—whether it’s launching new processes, tackling operational bottlenecks, or testing new growth levers

• Be a thought partner: Provide strategic input, surface insights, and help shape the future direction of Profound

Who You Are

• Hungry and high-agency operator: ambitious, driven, and proactive - you don’t wait for permission, you see the gap and fill it

• Experienced owner: background as a PM, founder, or early operator where you’ve owned outcomes end-to-end

• Collaborative leader: skilled at influencing and driving alignment across teams without formal authority

• Strategic & tactical: equally comfortable thinking big-picture and diving into execution details - no task is too big or too small for you

• Resilient & resourceful: thrive in ambiguity, adapt quickly, and bias toward action

This is an on-site role in our Union Square office — designed for operators who thrive on speed, iteration, and impact.