About Profound

Profound is an NYC-based AI startup helping brands measure and improve their visibility in AI platforms such as ChatGPT. We partner with some of the biggest brands and marketing agencies, including companies like MongoDB, Indeed, Mercury, DocuSign, Zapier, Ramp, Rho, Golin, Workable, Mejuri, Eight Sleep, G2, US Bank, Chime, and Clay.

We recently raised a $35 million Series B funding round led by Sequoia Capital, with continued backing from venture capital firms Kleiner Perkins, Khosla Ventures, Saga VC, and South Park Commons, as well as angel investors including Guillermo Rauch (Vercel) and Andrew Karam (Applovin).

Learn more at tryprofound.com.

Profound is on a mission to help companies understand and control their AI presence. We’re creating a new category at the intersection of AI, search, and brand visibility — helping brands measure and influence how they show up across ChatGPT, Perplexity, Gemini, and beyond.

In our Deal Ops role, you will improve sales velocity and close rates by establishing a tight, scalable “close process”. You’ll own key processes that ensure deals are booked cleanly and efficiently, and you’ll partner across Sales, Legal, Finance, and Product to build a world-class deal operations engine.

What’s in it for you?

AI is changing the way we work. We’re looking for someone who is or can become a domain expert in the deal process, but is excited to deploy technology to scale much of this work. This would include building out knowledge bases, testing search & retrieval systems to get relevant data. Ultimately, it would be focused on automating much of the manual work traditionally done by sales. You should be a systems thinker and excited by the opportunity to design something new.

What You’ll Do

• Drive completion of InfoSec / Security questionnaires for enterprise prospects.

• Build a process for easily completing DPA (Data Processing Agreements) and other contract-related documentation.

• Own the CPQ process from configuration to quote to close.

• Build and maintain a knowledge base and answer engine to make requests for information (RFIs, RFPs) super efficient.

• Own the process for easily completing RFPs and complex deal documentation.

• Take ownership of the end-to-end booking process to maximize rep efficiency and ensure deals are booked cleanly and on time.

• Identify and implement process improvements that accelerate deal velocity and improve close orchestration.

Who You Are

• 5+ years of experience in Sales Operations, Deal Desk, Deal Operations, or RevOps, preferably in a high-growth SaaS or enterprise software environment.

• Highly process-oriented with a track record of building and optimizing deal operations workflows.

• Strong technical fluency — comfortable working with CPQ tools, quote systems, contract documentation, and sales booking processes.

• Excellent at partnering cross-functionally (Sales, Legal, Finance, Product) to align on deal execution.

• Proactive, high-agency operator who takes ownership end-to-end and drives things through to completion.

• You have a strong sense of deal velocity, close-rate improvement, operational excellence, and scalability.

Location

This is an on-site role based in our Union Square office, designed for builders who thrive on speed, iteration, and meaningful impact.

For this role, the expected base salary range is $140,000 – $180,000. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.